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Return & Refund Policy

We want you to be satisfied with your purchase from SELLKOREA. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your item.

Return Eligibility

To be eligible for a return, the item must be unused, unworn, and in the same condition in which you received it. The item must also be returned with its original packaging, tags, and accessories, if applicable.

Please note that customized, personalized, made-to-order, or used items cannot be returned unless they are defective or incorrect.

How to Request a Return

Before returning any item, please contact us through our Contact Us page with your order number and the reason for the return. We will provide return instructions after reviewing your request.

Please do not send products back without contacting us first.

Return Shipping Costs

If the return is due to a change of mind, incorrect size selection, or other customer-related reason, the customer is responsible for return shipping costs.

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible. After verification, SELLKOREA will be responsible for reasonable return or replacement shipping costs.

Refunds

Once we receive and inspect your returned item, we will notify you of the refund status. If approved, the refund will be issued to your original payment method.

Original shipping charges are generally non-refundable unless the return is due to a defective, damaged, or incorrect item.

Please note that processing times for refunds may vary depending on your payment provider or financial institution.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us promptly and provide your order number and photos showing the issue. We will review the case and arrange an appropriate solution.

Contact Us

If you have any questions regarding returns or refunds, please contact us through our Contact Us page.