Shipping policy
Shipping Policy
All orders from SELLKOREA are shipped from South Korea.
Processing Time
Orders are generally prepared and shipped within 1–3 business days after payment is confirmed. Processing may take longer during weekends, public holidays, or periods of high order volume.
Shipping Methods & Delivery Time
International orders are shipped using K-Packet or other international shipping services depending on the destination.
Estimated delivery time is generally 7–15 business days after shipment.
Delivery times are estimates and may vary depending on the destination country, customs clearance, local postal services, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping charges vary depending on the destination and are displayed at checkout before payment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.
SELLKOREA is not responsible for delays caused by customs clearance.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Please review your shipping information carefully before completing your order.
Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility.
Tracking
Tracking information will be provided when available after your order has been shipped.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us through our Contact Us page. We will assist you in checking the shipment status with the shipping carrier.
Contact Us
If you have any questions about shipping, please contact us through our Contact Us page.